Effective Date: April 27, 2026

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1. Processing Time

• Orders processed within 1–3 business days

• Weekend/holiday orders processed next business day

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2. Delivery Areas

• Nassau/New Providence: 1–3 business days

• Family Islands: 3–7 business days

• International: Available upon request

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3. Shipping Fees

  Shipping costs are calculated at checkout or provided before confirmation.

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4. Tracking

  Tracking details will be provided once orders are dispatched (if applicable).

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5. Delays

  We are not responsible for delays due to:

• Weather conditions

• Courier issues

• Customs processing

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6. Incorrect Address

  Customers are responsible for accurate delivery details. Re-delivery fees may apply.

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7. Damaged or Missing Items

  Report within 48 hours of delivery with photos for assistance.